Frequently Asked Questions
There is a significant distinction between the concepts of “assigned” and “delegated” obligations.
Assignment represents a contract for the transfer of a creditor's claim (assignor) to a third party (assignee). The assigned obligation is transferred to the assignee with all privileges, securities, and other accessories, meaning the assignee assumes all functions of the creditor.
In this scenario, we are reaching out to inform you of recent changes and to assist you in finding the best solution in your situation.
A delegated obligation is a credit transferred to a partner company of the creditor, with the purpose of providing assistance in communicating with clients and advising them regarding their overdue obligations and servicing thereof. In this case, the creditor remains unchanged.
In this situation, our primary task is to inform you about a specific obligation to your current creditor, as well as the options for repayment. We contact you by phone or through written correspondence, advising you on situation and assisting you in achieving the best repayment terms.
If you receive a letter from LM Finance, your debt has either been delegated for collection to us or has been purchased by LM Finance. Please carefully read the received letter and follow the instructions provided therein. You may proceed with the payment of the specified amount mentioned in the letter, or if you have any inquiries, feel free to contact us at the provided contact numbers.
In the absence of voluntary repayment and in cases where extrajudicial collection proves impossible, the creditor has the option to initiate a judicial procedure. Through this coercive process, the creditor can satisfy their claims against the debtor. In this scenario, the obligated party will incur additional expenses, including court fees, expenses, and attorney fees. All these costs, at a later stage, are subject to reimbursement by the debtor and often far exceed the amount owed by the client on a voluntary basis. Besides the substantial increase in debt, consequences of judicial collection also include the imposition of bank account freezes, wage garnishments, and prohibitions on real estate transactions.
A Certificate of Debt Settlement (CDS) is an official document certifying the complete repayment of your obligation and the absence of any debt owned to the creditor who issued the document.
A Debt Reference is an official document providing information on the current amount of your obligation as of a specific date.
After the full repayment of your loan, you can request a CDS. We can provide it to you electronically or in hard copy, depending on your preferences.
To obtain it, you need to pay an administrative fee of 30.00 BGN. The processing time for issuing the CDS is 7 business days from the payment of the fee.
To obtain a Debt Reference, please contact us at the following phone number: +359 875 355 700 or via email at
LM Finance is a rapidly growing company in the finance and debt management sector. Our main mission is to assist individuals in challenging financial situations by providing a wide range of services and mutually beneficial negotiation opportunities tailored to their real capabilities.
We are a motivated team of professionals in debt collection and management. We offer our employees a dynamic work environment, a positive attitude towards innovative approaches, and encourage proactive involvement in the work process. We foster the development of our employees and provide opportunities for their growth, both within the company and throughout the entire holding group. We believe that successful communication and the desire to acquire new knowledge are key to development, achieving goals, and delivering high results.
Our corporate culture is built on values that we believe in and follow daily in our work. It promotes mutual respect and understanding, responsibility, professionalism, trust, and partnership at all levels.If you want to become part of our successful and smiling team, if you want to develop your skills, and if working with people brings you joy, please send your resume to
“When you do what you really love, you won’t have a single working day in your life!”